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Delete all files under the directory Windowns Live.ĥ) Navigate to Common Files\Microsoft Shared and delete all the files in the Make sureĪll startup programs are unchecked under the Startup Tab.Ĥ) Navigate to C:\Program Files(x86). Run it asĢ) Select "Diagnostic Startup" starting only basic windows services. This installation did not complete successfully and I had much trouble in figuringĭownload the Microsoft Installer Cleanup Uninstall Utility and install it.ĭownload the Windows Live Essentials installer program and save it to a known location.ĭON'T RUN IT until completing the following steps:ġ) Run msconfig.exe from Start > Run > type msconfig.exe into search box. This appears to be a common problem for many people. Installation was initiate but was rolled back and gave a 0x80004004 error which was non-specific. Message: "Windows Messenger will not connect must

I was unable to successfully update Windows Live Messenger via IE setup If the installer is looking for them you can browse to it: "C:\Program Files\Common Files\Windows Live\.cache" If you successfuly delete the entries manually or with the Clean Utility you can also go to "G:\Program Files\Windows Live\ messenger" where the program is situated and delete all of the files from there - delete the messesnger folder.

You can browse for to these registry keys and delete the windows live entries manually: Right click on products and type a few letters of the installer name from the cache path I describe below the dotted line into the key search box at HKEY_CLASSES_ROOT\Installer\ Products Right click on Uninstall to search the same way for this key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ Uninstall - Cache path Just for your information there is a cache where windows live places alll of the installaton files. The Iinstaller Clean Utility may not bre doing it's job for you.